management

support

  • Incident, Problem, Change Management

  • Proactive monitoring

  • Identify and resolve to minimise impact

control

  • Maintain evergreen environment

  • Address vulnerabilities

  • Plan & execute maintenance windows

  • Manage the operating costs

optimise

  • Identify opportunities

  • Address gaps

  • Learn and improve

refresh

  • Manage the lifecycle

  • Input into strategy

  • Replace before risk